Talon Financial Technologies, Inc., a New York State domestic corporation with a principal place of business at 99 Wall Street, Suite 810, New York, NY 10005, doing business as Talon Communications (collectively “Talon,” “we,” “us,” or “our”), operates talonfinancial.com (the “Site”) and provides data, outreach, and voting infrastructure to our business clients. This Privacy Policy explains what information we collect, how we use it, with whom we share it (and, just as importantly, with whom we do not), and the rights you have with respect to that information.
By using the Site, submitting a form, or receiving a message sent through Talon’s platform on behalf of one of our clients, you agree to the terms described here.
When you contact us through the Site or otherwise engage with Talon, you may provide:
When you visit the Site, we automatically collect limited technical information needed to operate the Site securely, including IP address, browser type, device characteristics, referring URL, and pages visited. We use this information for security, debugging, and analytics. We do not use it to build a marketing profile of you.
Talon’s clients send us data — lists of their own contacts, customers, members, shareholders, account holders, or other recipients — for the purpose of running data, outreach, or voting projects. Our clients warrant that they have the legal right to provide this data to us and that the individuals it describes have given the necessary consent for the intended use. See Section 5 below for more on the client’s role.
We use information collected through the Site to:
We use information our clients provide solely to deliver the services those clients have engaged us to perform — for example, cleansing a list, sending a campaign, or running a vote — under the contractual terms in place with that client.
Talon operates registered Application-to-Person (A2P) 10DLC SMS messaging campaigns on behalf of our business clients through The Campaign Registry (TCR). The following terms apply to any SMS message sent through Talon’s platform.
We do not share, sell, rent, or otherwise disclose mobile phone numbers, opt-in information, or SMS consent data to third parties or affiliates for marketing or promotional purposes. This is an unconditional commitment. Talon’s clients use the platform to communicate with their own audiences, not to acquire data for sale or third-party reuse.
You will only receive SMS messages through Talon’s platform if you have given prior express consent to the Talon client whose brand is sending the message. That consent is given to the client, not to Talon. Talon’s role is to enforce, not to manufacture, the consent posture.
Every SMS message sent through Talon’s platform identifies the sending brand — either Talon Communications or one of our business clients, depending on the campaign — so you always know who is contacting you and how to reach them.
Where supported by the recipient’s carrier and device, Talon may deliver messages over Rich Communication Services (RCS) — a richer messaging channel that supports interactive cards, carousels, files, and verified sender names. The same consent, opt-out, brand identification, and non-sharing commitments described in Sections 3.1–3.5 apply to RCS messages without exception. RCS messages automatically fall back to standard SMS when RCS is not supported by the recipient’s carrier or device.
Talon shares information only as required to operate the service or as required by law:
Talon does not sell personal information. Talon does not share SMS opt-in data or phone numbers with third parties or affiliates for marketing or promotional purposes.
When Talon runs a project on behalf of a client — for example, an SMS campaign for an insurance carrier, a proxy vote for a transfer agent, or a list cleanse for a credit union — the client is the entity that has the relationship with the individuals being contacted. The client is responsible for:
Talon enforces consent at the platform level on every send, but Talon does not independently verify the consent status of every record a client provides. If you believe a Talon client contacted you without your consent, please reply STOP to opt out immediately, and contact the sending brand directly. You may also contact Talon at the address below.
Talon maintains technical, administrative, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or loss. These include encryption in transit, restricted access controls, audit logging, and operational separation between client environments. No system is perfectly secure, but we take security seriously as the operational baseline of our business.
The Site uses a minimal set of first-party cookies and similar technologies required for the Site to function and for basic analytics. The Site does not use third-party advertising cookies, tracking pixels, or cross-site behavioral profiling.
The Site and Talon’s services are not directed to children under 13, and Talon does not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.
Depending on where you live, you may have rights regarding the personal information Talon holds about you, including the right to access, correct, delete, or restrict the processing of that information; the right to data portability; and the right to withdraw consent. To exercise these rights, contact us using the information in Section 12 below.
If Talon holds your information solely because you are on a list a client provided, please direct your request to the client — they are the controller of that data. Talon will work with the client to honor valid requests.
Talon is based in the United States, and the Site and services are operated from the United States. By using the Site, you understand that your information will be processed in the United States, which may have different data protection laws than the jurisdiction in which you reside.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date at the top of the policy. Material changes will be communicated more prominently. Continued use of the Site or services after an update means you accept the revised policy.
Questions or requests regarding this Privacy Policy can be sent to:
Talon Financial Technologies, Inc.
d/b/a Talon Communications
Attention: Privacy
99 Wall Street, Suite 810
New York, NY 10005
Or via the Contact form on this Site
// Draft note for review: This policy is drafted to satisfy the disclosure requirements of A2P 10DLC carrier review and to establish Talon’s non-sharing commitment for opt-in information. A more comprehensive policy — based on the attorney-reviewed service agreement currently in finalization — will supersede this draft once available. Material substantive changes will be reflected in the “Effective” date.